Frequently Asked Questions

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1. Waste Management

For more information, call (954) 974-7500 or visit www.wm.com. You may also see Garbage and Recycling.

2. Water Bill

For bill payment options visit Water Bill Payments.

You can pay your bill by: credit card; phone at (954) 597-3590; mail with the envelope provided in your monthly utility bill or in person, Monday - Thursday at City Hall, Room 102, 8:00 am - 5:30 pm or on Friday 8:00 am – 5:00 pm. You can also set up recurring payments online by credit card or from your checking account by clicking on Auto Pay.

Send payment to: City of Tamarac Customer Service Division, 7525 N.W. 88th Avenue, Tamarac, FL 33321. After-hour drop boxes are located in the City Hall parking lot and at the City's Water Treatment Plant, 7803 N.W. 61st Street (on the north side of 61st Street just west of University Drive).

When you enroll in Tamarac's Automatic Payment Plan (TAPP), your entire utility bill is automatically deducted from your bank account 15 days from the billed date. To enroll in TAPP call Customer Service at (954) 597-3590.

3. Water Quality

Tamarac's Water Treatment Plant ensures that Tamarac residents are provided with an adequate amount of high quality, drinkable water that meets and exceeds all applicable federal and state regulatory standards.

During treatment, our Water Treatment Plant partially softens the water. The finished water is considered neither hard nor soft, with a hardness of approximately 60 mg/L or 3.5 grains.

In addition, fluoride is added to the drinking water because drinking water with the right amount of fluoride has been shown to reduce the risk of cavities, especially for children. There is approximately 0.8 mg/L of fluoride in the drinking water.

For more information regarding water quality, please contact the Water Treatment Plant Lab at (954) 597-3775. You can view the latest Water Quality Report here.

If water is shut off for construction work, after the service has been restored, boiling of water is only necessary as determined by the Department of Health. We will notify you if this is the case. To safely boil water, bring it to a rolling boil for 3 minutes and allow to cool completely before using.

4. Water Restrictions

There are permanent water restrictions in effect:

Odd-numbered addresses may water lawns and landscapes on Wednesdays and Saturdays from midnight to 10:00 am or from 4:00 pm to midnight.

Even-numbered addresses may water lawns and landscapes on Thursdays and Sundays from midnight to 10:00 am or from 4:00 pm to midnight.

5. Water Service

To open a water utility account see Utility Account. To discontinue your water and sewer service you will need to complete and submit a Final Bill and Refund Request Form. For additional assistance, contact the Customer Service Division at (954) 597-3590. Water service shut off reasons: Maintenance or construction work in your area. If this is the case, you should have been notified in advance through a door hanger card. For questions concerning water outages due to scheduled work, please contact the Utilities Department at (954) 597-3750; Non-payment. If this is the case, please contact the Customer Service Division at (954) 597-3590 to arrange for payment and reconnection; or Water main break. The Utilities Department will shut off water service during the repair of the break and will restore service as soon as possible. If water is shut off for construction work, after the service has been restored, boiling of water is only necessary as determined by the Department of Health. We will notify you if this is the case. To safely boil water, bring it to a rolling boil for 3 minutes and allow to cool completely before using. Low water pressure in your home may be caused by: Water leaks; The valve into the house not being completely open. This valve is located on the side of the house where the water enters the home. (It is important to know the location of this valve in case of a leak in your home.); Clogged sink aerators; or General low pressure in the area due to a repair or high water use. High water use could also affect pressure on the upper floors of a condo. If you check all of the above items and still have questions, please contact our Utilities Department at (954) 597-3750.

6. Water Shortages

The South Florida Water Management Division provides flood control protection and water supply protection to local residents, controls all water shortage management efforts, and assigns water restrictions when necessary. For more information call 1-800-432-2045 or visit them online.

7. Website

Visit www.tamarac.org to find updated information, pay your bills and register for classes or activities.

8. Wi-Fi

Free Wi-Fi is available at most City facilities.

9. Wildlife

Many laws protect Florida's wildlife. Often the conflict between humans and wild animals can be resolved by removing what attracts an animal to your home. The U.S. Fish and Wildlife Service can answer questions about federal laws and human/wildlife conflict. Visit the Florida Fish and Wildlife Conservation Commission's website at myfwc.com for a list of nuisance wildlife that cannot be taken, the protected and regulated species that require a permit to be taken, and the Nuisance Wildlife Trapper Directory. Call Florida FWC at (850) 488-4676 for more information.