Client Services

“In an era of shrinking budgets and increased need for service improvements, productive partnerships between municipalities make sense. …[C]ommunities are turning to collaboration and shared resources as a way to offer better, more cost-effective programs than they can provide independently” (Regionalization). Information Technology services are expensive, and smaller, governmental organizations are at a disadvantage.

To promote shared cost savings and the efficient use of tax dollars, the City of Tamarac, Florida, has developed IT service offerings – including Consulting Services, Managed Services and Professional Services – which it provides to other governmental organizations. The City of Tamarac has partnered with the City of Dania Beach, the City of Lauderdale Lakes, the City of Lauderhill, the Town of Southwest Ranches, the Broward Sheriff's Office (BSO) and others to provide such services.

“IT as a Service (ITaaS) is a technology-delivery method that treats IT (information technology) as a commodity, providing an organization with exactly the amount of hardware, software, and support that it needs for an agreed-on monthly fee.”

Benefits include:, “

  • Minimal upfront IT investment
  • Regular, predictable expenses
  • Financial transparency
  • Continuous monitoring of services
  • Expert technical support
  • Scalability
  • Regular software upgrades and patches”

If IT can be promoted as a service (ITaaS), then governments can begin to more effectively share resources, leverage existing infrastructure and staff, and ultimately save money.

Read more about IT as a Service (ITaaS)...

Service Offerings

  • Consulting Services - Business Process Analysis, Network Design and Engineering and IT Strategic Planning.
  • Professional Services - Technical Support, Hardware and Software Installation, Server and Network Management, IT Project Management and IT Training.
  • Managed Services - E-Government Services and Hosting, Virtual IT Department and Remote Network Monitoring.

Hosted Open Government Solutions

On October 11, 2011, the Broward County Board of County Commissioners passed County Ordinance 2011-19 adopting a Code of Ethics for all elected municipal officials in Broward County to become effective January 2, 2012.

The Ethics Ordinance requires all Cities in Broward County to:

  • Provide systems for Lobbyists to register annually
  • Provide systems to register contact with lobbyists
  • Provide systems to disclose required forms
  • Provide systems for public access to above information

The City of Tamarac offers a hosted solution for the above customized for a municipality. The solution includes:

  • Custom Open Government web site for the municipality hosted at the City of Tamarac
  • Lobbyist Information Website
  • Ethics Ordinance Web Applications
    • Online Disclosure Documents
    • Lobbyist Registration
    • On-line payment processing for annual registrations
    • City Commission Visitors List

Current Clients

  • Broward Sheriff's Office (BSO)
  • Chamber of Commerce
  • City of Dania Beach
  • City of Lauderdale Lakes
  • City of Lauderhill
  • Parks and Recreation Foundation of Tamarac (PAROT)
  • Tamarac Historical Society
  • Town of Southwest Ranches