Tamarac
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Transportation
Mission
The Transportation Division seeks to enhance the quality of life and provide independence for Tamarac residents through the provisions of quality and reliable transportation programs and services.

Program Description
The City of Tamarac has an integrated transportation program that includes three types of transportation: para-transit, transit and, shuttle. The para-transit program provides transportation to medical appointments, grocery shopping, banks and pharmacies within the City for residents that have no means of transportation. Transportation also provides route-based service throughout the City of Tamarac and service to special events outside of the City. The Transportation Division provides residents with transportation options to help improve their quality of life.

Goals & Objectives
In support of Goal #1, Inclusive community, the Transportation Division will provide services to internal and external customers by identifying customer's needs and scheduling appointments within 4-5 days of original request, providing accurate pick up time by the drivers and recognizing and meeting the requests of Tamarac residents and assist other City departments by providing transportation services to City events. Also in support of Goal #1, Inclusive Community, service was extended on the Red Route from three days per week, 9am-5pm, to five days per week from 7am-7pm. The extended hours provides transit service to many of Tamarac's working population, including those no longer serviced by Broward County. In support of Goal #4 Clear Communication, the division will continue to improve their services by conducting ongoing surveys, comment cards and outreach. Program and service information will be communicated to our customers via the Tamarac website, Tam-A-Gram, flyers, community meetings and outreach programs.

Pertformance Measures   FY 2011
Actual
 FY 2012
Forecast
 FY 2013
Forecast 
 FY 2014
Target
Number of occupied seats per hour on the Broward County route-based transit system  7.6  8 8.25 8.50
Number of household members that use para-transit service on a yearly basis 255 260 265 270
Customer Service Transactional Survey (% of customers rating services as meet or exceed expectations)  90%   92%   94%   95%

Social Services
Rose Cure-Persad
Social Services Coordinator
Email

8601 West Commercial Blvd.
Ph: (954) 597-3643
Fx: (954) 597-3640

Hours
Monday - Friday
8:00 am - 5:00 pm