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Close Your Account

To close your utilities account, follow the steps below:

  • Prepare a written request for a final reading and to turn off service. Use the Closing Account Form or provide the following information in writing:
  • Account number
  • Customer name
  • Service address
  • Service termination date 
  • Forwarding address
  • Customer signature
  • Submit requests in person at City Hall, 7525 N.W. 88 Ave, Room 102, by mail, or via fax to (954) 597-3595. Two-day notice is required for faxed or mailed requests.

Note: A final account rendering will occur within four to six weeks from the date the account is closed.